Good Dog/Bad Dog
Sometimes when you deal with a business or person, you just can't be happier. Things have gone smoothly, you've been treated with respect, you've gotten a great deal or you just like the person's attitude. So when writing a letter of recommendation to the boss just isn't enough, you build...
Conversely, has a dealing gone so badly for all the wrong reasons despite your very best efforts and patience that complaining to the boss just isn't enough. In that case, welcome to...